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Frequently Asked Questions (FAQ)
Delivery time depends on several factors, such as your location and the type of product you ordered. In general:
- Standard delivery: 2-4 working days.
- Expedited delivery: 1-3 business days (if available).
- International deliveries: 7-14 business days depending on the country and customs procedures.
The exact delivery time can be found during checkout or in the confirmation email of your order. In addition, you can track your order via the tracking link that you receive as soon as your package has been shipped.
To return or exchange an item, you can quickly and easily request a return via this link: Return request.
Follow these steps:
- Log in to your account or enter your order details.
- Select the products you wish to return or exchange.
- Follow the instructions to complete your application.
Once your return has been processed, you will receive further instructions on how to return the item. For questions, you can always contact customer service.
E-mail: Send an email to the customer service address provided, for example support@livingandgoods.com. Please include your name, order number and a clear description of your question or problem in your email.
Social Media: Reach out through social media channels, such as Facebook or Instagram, where the company is active.
You can also easily contact us by contact form to be completed via this link: Contact form.
Fill in your details and your question, and we will contact you as soon as possible. Customer service aims to respond within 24-48 hours.
Bee Living and Goods you can choose from several secure and convenient payment methods, including:
- Credit cards:
- Online Payment Systems:
- Bank transfers:
- Local Payment Options (if applicable):
- Klarna (if available):
During checkout you can select your preferred payment method. All payments are secured with advanced encryption to protect your data.
Our customer service is available from Monday to Friday, from 9:00 AM to 5:00 PM.
Yes, you will receive a tracking link once your order has been shipped.
